The Fur Machine - Logo
"The BEST therapist has fur & four legs."
631-588-1005
600-22 Portion Road, Ronkonkoma, NY 11779

FAQs

600-22 Portion Road
Ronkonkoma, NY 11779
thefurmachine@yahoo.com
Call Us Today
600-22 Portion Road, Ronkonkoma, NY 11779 | thefurmachine@yahoo.com
631-588-1005
600-22 Portion Road
Ronkonkoma, NY 11779
Call Us Today
600-22 Portion Road, Ronkonkoma, NY 11779
631-588-1005

Personalized Pet Grooming Services

Pet Grooming FAQs

When it comes to pets, we all want them to be clean and healthy. Our goal is to provide personalized grooming services to all our canine and feline clients, depending on their needs. 

You can rely on The Fur Machine’s hydrotherapy bathing system to make sure that your pet 
has a therapeutic experience of a whirlpool bath and a Jacuzzi spa. Contact us to schedule an appointment.
three dogs

Learn More About Our Pet Grooming Services

•  Why do I need to have my dog groomed every 4 - 6 weeks?
Regular grooming in every 4 - 6 weeks is essential for pets to have a manageable coat. If the grooming is ignored for many weeks, it may result in your dog having extremely matted hair that would cause pain during untangling.

This is true for non-shedding breeds such as Poodles, Bichons, Shih Tzus, Lhasa Apsos, Terriers, and so on. If you own a dog that has a short, shedding coat, then the grooming can be done every 8 - 12 weeks if thorough brushing is done at home.

•  Can I drop my dog off early?
You’ll be glad to know that we have early hours for your convenience. You can drop off your pets early and pick them up later in the day. 2. On Fridays, we open by 6:00 am for an early drop off.

•  What determines the cost?
There are several factors that determine the cost of grooming. Some factors are:
-Breed of the dog
-The condition of the coat
-Behavior of the pet
-Your expectations

We’ll be able to provide you an approximation depending on how you describe your pet. To determine its behavior and attributes, we would like to see your pet before we give you an estimate.

•  My dog is matted but I don’t want him / her shaved. Why won’t you brush him / her out?
If your dog has matted hair, it is extremely painful for him / her if we brush the hair instead of shaving him / her. The matted hair is already damaged and brushing will not make it look healthier. 

You can trust us to save as much of your dog's coat as is possible, and we use a deep conditioner to detangle the hair. If the dog has more than one mat, we’ll try our level best to remove them and continue with the haircuts.

•  Do you brush teeth?
Brushing your pet’s teeth is beneficial only when it’s done regularly (every few days). You would not want to waste money on brushing your pet's teeth once every few months in a pet salon. We don't provide teeth brushing services. It is advisable to go to a vet for regular teeth cleaning.

•  Should I feed my dog before I bring him / her for grooming?
Refrain from feeding the pet on the day of grooming. Your pet may get nervous during grooming and it may cause your dog to get the runs or even throw up. Abstain from feeding your pet before the grooming session. 

•  Do I have discounts for multiple dogs?
Sorry, we don't offer any discount on multiple dogs. Whether we groom 4 dogs from one home or 4 dogs from different customers, it takes the same amount of time.

•  Do you use HEATED cage dryers?
We don't use heated cage dryers.

•  Do you express anal glands?
We do express anal glands externally during the bathing process.

•  Do you take elderly pets?
Our staff is adept at grooming elderly pets. Please note that grooming elderly pets can take more time than usual due to their health issues. An elderly pet might not be able to stand on a grooming table for a longer period. We try our best to groom and bathe elderly dogs faster so that we can have them go home sooner; however, that depends on the salon’s workload for that particular day. 

•  Do you keep grooming history records?
Absolutely! We maintain a detailed customer record of each pet, the owner's information, and the services rendered to the pet during each visit.

•  What type of pets can you accommodate? 
We groom only cats and dogs. You can let us know of any special health problems or any peculiar pet behavior because this information would be helpful to us for grooming your pet.

•  Do you offer full-service grooming?
Yes, we are a full-service establishment.

•  How long does grooming take?
Generally, a grooming session at The Fur Machine should not take more than an hour or two. We start the grooming session as soon as you drop off your pet at the salon. When your pet is groomed, we’ll give you a call to pick him / her up.
Call us for FREE consultations at 
631-588-1005
Bring your pets to The Fur Machine to pamper them. Let us groom them. Contact us!
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